A glitch that was exposed in reports last year could have played a role in Prince’s death according to an investigation that started last year into the 9-1-1 response system.
According to an investigation, a serious glitch in the software the powers the 9-1-1 emergency system prevents operators from immediately knowing the person’s location where they are calling from. If someone doesn’t know the address, countless minutes are spent on the phone with an operator attempting to determine the caller’s location.
This is very problematic in emergency situations when a caller is frightened, injured or in serious danger. Take a look at this investigative video that just came out detailing how long it took for the people at Paisley Park to get their physical address to the 9-1-1 operator.