I had an account on the old Ill Community, what do I do now?
Your account has been imported. Just click here and punch in your email to activate it. We’ll send you an email to set a new password, and you’ll be good to go.
What if I see “email already in use?”
If that email is yours, just click “Forgot password?” on the login screen and you’ll get emailed a link to restore access.
What happened to my post count?
Your post count, join date, points and other info have all been preserved and imported into our new platform. It will take a few weeks before this is displayed in the user profile, hopefully sometime in January, so we appreciate your patience during the transition.
Where do I find the different rooms/forums?
You can click the 3 vertical dots at upper right, or use the “hamburger” menu – upper left on desktop, lower left on your phone.
What’s the difference between a “story” and a “conversation”?
Try it! Stories give you more opportunity for expression, formatting etc but take a little extra time to create. Conversations are quick and easy, just start typing. Both stories and conversations support images, embeds, links etc
Why is there no indenting?
The new format displays posts in a simple stream. Maven will be adding the ability to reply to posts in the middle of a conversation thread and eventually quote them as well. We don’t yet have a timeframe for this.
Will I know if someone replies to my post?
Yes, if you initiate a thread (“original poster”) you’ll get email notifications on replies.
Is there a way to “subscribe” and get notified about all new posts?
Sure – just click on any room, then the Options icon, then “Turn on notifications”. You can do the same with any particular story, using the ellipse (“…”) icon. And if you post a story or start a thread, you’ll automatically be notified about any replies.
That’s potentially a lot of email, so you may prefer to go the AHH home page and “Turn on story notifications”. That way you’ll get notified only on actual stories, not user conversations.
What about using an RSS reader?
Absolutely, see here for information.
Can I change my username?
No, your username is permanent. You may re-register with a different email if desired.
Can I include images and other embeds?
Yes, just paste the link, no embed code is required. We currently support Facebook (which includes Facebook video links), Twitter (including video), Youtube, Instagram, Soundcloud, Vimeo, Audiomack, MP3, JPG, GIF, PNG and more…
Do you have an app?
We have a great one for iOS, just click here from your iPhone.
An Android version is coming in the next couple months.
What about feature X or Y or Z?
We’re adding new features to the platform almost weekly, so stay tuned! And again thank you for your patience with this transition. It’s always hard to move to something different than you’re used to, but we firmly believe this is the right long-term move for AllHipHop.
