(AllHipHop News) UniRush, the corporation that operates Russell Simmons’ RushCard prepaid accounts will pay out over $19.5 million to settle a lawsuit after a computer glitch blocked users from accessing their money.
In October 2015, hundreds of thousands of customers were impacted by technological error as RushCard tried to switch to a new processor.
For over a month, a botched system upgrade prevented thousands of RushCard customers from accessing their money and in some cases, losing it all together.
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Simmons, who founded RushCard in 2003, frantically scrambled to address the issues through 800 service numbers as well as his social media accounts.
“We are pleased to have reached this preliminary settlement, which will resolve the claims of our cardholders,” Rick Savard, the chief executive of UniRush, the parent company of RushCard, said in a statement. “We believe this settlement fairly compensates our customers who were inconvenienced.”
The $19.5 million payout is more than the figures RushCard initially announced, which was a $2 million reimbursement